Veterans' Services


The Veterans' Services Office is a Midland County service for veterans and their family members.  The office helps obtain and maintain all veterans related benefits from federal, state, and local government agencies.  Our office is located in the Midland County Services Building at 220 W Ellsworth Street in Midland, Michigan.

You can reach us by phone at 989.832.6843


VA News Release

March 20, 2020

Aleda E. Lutz VA to shift operations in preparation for COVID-19 surge

Part of a tri-state maneuver to preserve resources and equipment for sickest Veterans

The Aleda E. Lutz VA will begin shifting operations to preserve resources this weekend in preparation for an anticipated surge of COVID-19 patients.  This is part of a tri-state operation, including VA Medical Centers across Veterans Integrated Service Network (VISN) 10.  VISN 10 oversees all VA Medical Centers in Cleveland, Columbus, Chillicothe, Dayton, Cincinnati, Northern Indiana, Indianapolis, Detroit, Saginaw, Battle Creek, and Ann Arbor.

Effective Monday, March 23, 2020, community based outpatient clinics (CBOCs) in the following areas will temporarily move to triage and virtual care only.  This includes the VA CBOCs in Alpena, Bad Axe, Cadillac, Clare, Cheboygan, Gaylord, Grayling, Oscoda, and Traverse City.  At these locations, routine appointments will be converted to virtual care, as appropriate. 

“This measure is in the best interest of our nation’s heroes,” said Dr. Barbara Bates, Medical Center Director.  “We are working to eliminate unnecessary face-to-face contact to help minimize the spread of COVID-19 and maximize our resource allocation to help treat the sickest Veterans.  We remain open for business and our mission is unchanged from the charge President Abraham Lincoln gave us more than 150 years ago: To care for him who shall have borne the battle.”

For Veterans in these affected areas who have questions about routine medical care or required lab work, please contact your Community Based Outpatient Clinic Primary Care Team at the number listed below, or secure message them using MyHealtheVet.

VA LOCATION

TELEPHONE #     EXT.

800-406-5143 or

SAGINAW

989.497.2500  x11230

COMMUNITY BASED OUTPATIENT CLINICS 

ALPENA

989.497.2500  x13510

BAD AXE

989.497.2500  x13540

CADILLAC

989.497.2500  x11410

CHEBOYGAN

989.497.2500  x13560

CLARE

989.497.2500  x13530

GAYLORD

989.497.2500  x13520

GRAYLING

989.497.2500  x13550

OSCODA

989.497.2500  x11411

TRAVERSE CITY

989.497.2500  x11412

 

For those needing PHARMACY REFILLS:

Pharmacy Call Center – Extension 11705 (open during business hours)

Automated Refill Line – Extension 13990 (requires SSN and prescription number on bottle or package.

Veteran may also request refills using MyHealtheVet.

 

The Aleda E. Lutz VA greatly values our Veterans’ understanding and flexibility as we continue to adapt to new information and combat this global pandemic.  We are committed to the health care needs of all Veterans, and look forward to returning to normal operations as soon as we can.

 

The Aleda E. Lutz VAMC in Saginaw, Michigan operates an 81-bed skilled nursing and rehabilitation Community Living Center.  It provides care to over 37,400 Veterans in a 35-county geographic area, from mid-Michigan to the Mackinac Bridge.  Veterans also receive care at one of our nine VA Community Based Outpatient Clinics located throughout Michigan.   More information about this VA can be found at www.saginaw.va.gov.


VA News Release

July 19, 2019

Aleda E. Lutz VA and Nine Community Based Outpatient Clinics Ready to Serve, Those Who Have Served!

In conjunction with the implementation of The MISSION Act in June, the Aleda E. Lutz VA in Saginaw, and Community Based Outpatient Clinics in Alpena, Bad Axe, Cadillac, Cheboygan County, Clare, Gaylord, Grayling, Oscoda, and Traverse City, have a message for Veterans, “We are proud to serve those who have served, and confident we can provide quality, comprehensive care at a VA near you!”

Why VA for Veteran care? 

The VA

  • is accredited by Joint Commission and reviewed by Office of Inspector General (OIG).
  • understands Veterans better.  Staff are specifically trained to provide quality, safe care to those who have served and specialize in Veteran health issues.
  • offers a Whole Health approach to care to help optimize Veterans’ health goals and outcomes and incorporate integrated therapies which include yoga, tai chi, and more.
  • offers specialized counseling for military-related issues and mental health conditions such as Post Traumatic Stress Disorder (PTSD), Substance Abuse, or Military Sexual Trauma (MST). 
  • exceeds private sector benchmarks for Preventive Health and Chronic Disease Prevention. 
  • involves Veterans and captures the Voice of the Veteran as we work to improve care and services.
  • continues to receive high patient satisfaction in comprehensive care and services.
  • is recognized nationally for successfully ending Veteran homelessness!
  • provides continuity and coordination of care through the shared electronic medical records and other mechanisms in place for your providers to work together for you.
  • has top-notch information technology through telehealth (virtual care), mobile phone applications, and MyHealtheVet, allowing you to receive care closer to your home, or in the comfort of your home!
    • VEText – A text comes to your phone to remind you of an upcoming appointment.
    • Open Slot Management – through VEText, Veterans may be given an option of an earlier appointment if a Veteran cancels his/her appointment.
    • Veterans’ health records from the community easily shared with VA Medical Centers when community providers participate in the Veterans Health Information Exchange (VHIE) program.
  • provides better access to Primary Care and Specialty Care and can help you coordinate multiple appointments for the same day, under one roof.  This includes labs, x-ray, primary care, pharmacy and some specialty care appointments!

Veterans may learn more about the care and services the VA provides by visiting https://www.saginaw.va.gov/services/index.asp

The VA continues to work closely with community hospitals and health care providers to assure Veterans receive the right care at the right time, however, VA providers and staff are optimally-trained and experienced in caring for Veterans.  We welcome Veterans to visit one of the VA locations or call 800-406-5143, Extension 13020 or 13121 to learn about their eligibility for VA care and services and how to enroll.  Veterans may learn more about at:  https://www.saginaw.va.gov/docs/Invitation_Veteran_Enrollment.pdf

Veterans may learn more about the care and services the VA provides by visiting https://www.saginaw.va.gov/services/index.asp

The Aleda E. Lutz VAMC in Saginaw, Michigan operates an 81-bed skilled nursing and rehabilitation Community Living Center, with an additional 8-bed acute medicine and telemetry wing.  It provides care to over 36,700 Veterans in a 35-county geographic area, from mid-Michigan to the Mackinac Bridge.  Veterans also receive care at one of our nine VA Community Based Outpatient Clinics located throughout Michigan.  More information about this VA can be found at www.saginaw.va.gov.

Click on this link to view as PDF document


Veteran Art Show in Traverse City, September 2019

Local Veterans Unleash the Power of Art

 

 

Need questions answered after hours?

DIAL 211

Michigan has agents with training on veteran programs answering calls after hours and during the weekend.

Contact Us
220 W Ellsworth St
Midland, MI 48640
Ph: 989.832.6843
Fax: 989.832.6835

Mon - Fri 
8am - 5pm

 
Ross Ahlich
Veteran's Counselor
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